# Pharma360 Solutions LLC > Philadelphia-based pharmacy audit defense and consulting for independent pharmacies across the United States. ## Business facts - Website: https://pharma360.us/ - Phone: +1-267-809-2396 - Email: auditsolutions@pharma360.us - Address: 962 E Tioga St, Philadelphia, PA 19134, United States - Service area: Greater Philadelphia, surrounding Pennsylvania counties, South Jersey, and all 50 states by phone and Zoom - Languages: English, Spanish, Punjabi, Arabic, Hindi, Gujarati, Urdu, Bangla - Initial consultation: free, one time, 30–60 minutes by phone or Zoom - Consulting: $165/hour; audit defense: $295/hour; monthly support: $199/month with 3 consulting hours included; legal representation through licensed attorneys: from $495/hour - Billing: written estimate, firm cost cap, itemized time logs - Raza Hasan, RPh: Chief Pharmacist & Consultant, 32+ years in the pharmacy business ## Service pages - [PBM Audit Defense](https://pharma360.us/pbm-audit-defense/): Pharma360 Solutions helps independent pharmacies respond to pharmacy benefit manager (PBM) audits, document requests, and disputed findings. Based in Philadelphia and serving pharmacies nationwide, the team prepares claim-level evidence from purchase invoices, dispensing records, and the audit findings. - [NDC Reconciliation](https://pharma360.us/ndc-reconciliation/): NDC reconciliation compares a pharmacy’s dispensing claims with purchase invoices at the National Drug Code level. Pharma360 Solutions prepares purchase-to-dispense reports, mismatch analysis, and supporting workbooks to help independent pharmacies understand and respond to audit findings. - [Philadelphia Pharmacy Consulting](https://pharma360.us/philadelphia-pharmacy-consulting/): Pharma360 Solutions LLC is a Philadelphia, Pennsylvania pharmacy consulting business serving independent pharmacy owners in Greater Philadelphia and across the United States. Services include PBM audit defense, desk audit responses, overpayment disputes, NDC reconciliation, audit readiness, and operations consulting. - [Desk Audit Response](https://pharma360.us/pharmacy-desk-audit/): A pharmacy desk audit is a remote review in which a PBM or payer asks for documents, such as prescriptions, signature logs and invoices, that support a list of selected claims. Pharma360 Solutions helps independent pharmacies prepare a complete, organized response before the deadline, so a paperwork review doesn’t become an avoidable recoupment demand. - [Medicare & Medicaid Audits](https://pharma360.us/medicare-medicaid-pharmacy-audit/): Pharma360 Solutions helps independent pharmacies respond to Medicare Part D and Medicaid pharmacy audits. The team reviews the request and findings, builds claim-level evidence from the pharmacy’s purchase and dispensing records, and prepares an organized response. Legal representation is available through licensed attorneys when a matter escalates. - [Recoupment & Overpayment Disputes](https://pharma360.us/pharmacy-recoupment-dispute/): A recoupment or overpayment demand is a PBM or payer asking a pharmacy to repay money for claims it says were not supported. Pharma360 Solutions treats that number as a starting position: the team reconciles the findings against the pharmacy’s purchase and dispensing records, separates what is substantiated from what isn’t, and contests the rest claim by claim. - [Audit Readiness & Mock Audits](https://pharma360.us/pharmacy-audit-readiness/): An audit readiness review, sometimes called a mock or internal audit, checks a pharmacy the way a PBM or payer would before any notice arrives. Pharma360 Solutions reconciles purchases against dispensing, tests documentation and reviews billing patterns, then gives independent pharmacy owners a clear report of what an auditor would likely find and a plan to fix it. ## Guides for pharmacy owners General information, not legal advice. Deadlines are set by the PBM contract and audit notice. - [All guides](https://pharma360.us/guides/) - [How to respond to a PBM desk audit](https://pharma360.us/guides/how-to-respond-to-a-pbm-desk-audit/): To respond to a PBM desk audit, read the audit notice carefully, take the response deadline from that notice, pull the requested records for each selected claim, check every document against the claim as it was billed, and send one complete, organized package by the method the notice requires, keeping an exact copy of everything you send. - [The PBM audit appeal process, explained](https://pharma360.us/guides/pbm-audit-appeal-process/): The PBM audit appeal process is how a pharmacy formally disputes audit findings it believes are wrong. - [What is NDC reconciliation?](https://pharma360.us/guides/what-is-ndc-reconciliation/): NDC reconciliation is the process of comparing what a pharmacy purchased with what it dispensed and billed, product by product, using the National Drug Code (NDC). - [Pharmacy audit documentation checklist](https://pharma360.us/guides/pharmacy-audit-documentation-checklist/): A pharmacy audit documentation checklist lists the records an auditor is likely to ask for, so they can be found quickly and match each claim as it was billed. - [How to prepare for a PBM on-site audit](https://pharma360.us/guides/how-to-prepare-for-a-pbm-onsite-audit/): To prepare for a PBM on-site audit, read the audit notice for the visit date, the auditor, the claims or period under review and any records requested in advance; then pull and organize those records, check that licenses and registrations are current and easy to produce, name one staff member to host the auditor, and plan how the pharmacy will keep serving patients during the visit. - [What is a PBM audit?](https://pharma360.us/guides/what-is-a-pbm-audit/): A PBM audit is a review by a pharmacy benefit manager (PBM), or an audit company working for it, to check that a pharmacy’s claims were billed and documented as the PBM contract and provider manual require. - [Medicare Part D pharmacy audits, explained](https://pharma360.us/guides/medicare-part-d-pharmacy-audit/): A Medicare Part D pharmacy audit is a review of prescription claims paid under a Medicare drug plan. - [How to dispute a PBM recoupment](https://pharma360.us/guides/how-to-dispute-a-pharmacy-recoupment/): To dispute a PBM recoupment, read the demand or findings letter for the dispute method and deadline, ask in writing for the claim-level detail behind any totals, sort the claims into those you accept, those your records dispute and those needing more work, and send a written, claim-by-claim dispute with supporting records by the method the letter requires. - [Fraud, waste and abuse (FWA) audits for pharmacies](https://pharma360.us/guides/pharmacy-fwa-audit/): Fraud, waste and abuse (FWA) is the term Medicare, Medicaid and PBMs use for improper payments. - [Days’ supply errors in pharmacy audits](https://pharma360.us/guides/days-supply-pharmacy-audit/): Days’ supply is how long the quantity dispensed should last when taken as directed, and it is one of the fields auditors check most often. - [Which purchase invoices count in a pharmacy audit?](https://pharma360.us/guides/pharmacy-purchase-invoices-for-audits/): In an invoice audit, the auditor compares the quantity of each drug the pharmacy bought with the quantity it billed, so the invoices that count are the ones that show the pharmacy acquired the product it dispensed. ## Other useful sections - [Services](https://pharma360.us/#services) - [Team](https://pharma360.us/#team) - [Rates](https://pharma360.us/#pricing) - [Questions and answers](https://pharma360.us/#faq) - [Contact](https://pharma360.us/#contact) ## Contact and limitations Call (267) 809-2396, email auditsolutions@pharma360.us, or use the request form at https://pharma360.us/#contact; the team usually calls back within one business day. Do not include patient information. Audit outcomes are not guaranteed. Legal representation is provided through licensed attorneys. This overview supplements the public HTML pages; it does not claim guaranteed indexing, rankings, or AI citations.